Sharia Customer Retention Specialist - Bali

Astra Credit Companies · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 8000000
Astra Credit Companies is seeking a dedicated Sharia Customer Retention Specialist to join our team in Bali. This role is crucial in ensuring our customers' satisfaction and loyalty, while adhering to Sharia principles. You will be responsible for managing customer relationships, providing exceptional service, and contributing to the growth of our business. If you have a passion for customer service and a strong understanding of Sharia principles, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and maintain customer relationships to ensure high levels of satisfaction and loyalty.,Provide exceptional customer service and resolve any issues or concerns promptly.,Assist in the development and implementation of customer retention strategies.,Conduct regular customer feedback sessions to identify areas for improvement.,Collaborate with other departments to ensure seamless customer experiences.,Adhere to Sharia principles in all customer interactions and transactions.,Stay updated with industry trends and best practices in customer retention.,Contribute to the growth and success of Astra Credit Companies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business, Finance, Islamic Studies, or a related field.,Minimum 2 years of experience in customer service, sales, or a related field.,Strong understanding of Sharia principles and Islamic finance.,Excellent communication and interpersonal skills.,Ability to work well in a team and independently.,Proficiency in English and Bahasa Indonesia.,Familiarity with customer relationship management (CRM) software is a plus.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Customer serviceSalesCRM softwareCommunicationTeamworkProblem-solvingTime managementAdaptability
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